Carters Elephant Bank

We are happy to offer FREE shipping on all orders over $100, and for smaller purchases, we charge a simple flat rate of $8.00. That way, you’ll always know what to expect at checkout — no surprises here!

We do our best to get your order out the door quickly! All in-stock items will ship within 1–3 business days, unless otherwise noted in the product description. During sales, holidays, or special promotions, it may take an extra day or two — but rest assured, we’re always working hard to get your order on its way as fast as possible.

We currently ship via USPS Ground Advantage, USPS Priority Mail, or UPS, depending on the size, weight, and destination of your package. We’ll always choose the most efficient and reliable method to ensure your order arrives in a timely manner. Tracking information will be sent to your email as soon as your order has been packed and labeled. You can use this tracking number to follow your package every step of the way, right to your doorstep!

At this time, we only ship within the United States and are unable to offer international shipping. We apologize for the inconvenience and hope to expand our reach in the future.

All packages are shipped from Canton, Oklahoma. We’re a small-town boutique with small-town service, and we take great pride in getting your items to you quickly and safely.

We want you to absolutely love everything you order from us! But we understand that sometimes things don’t work out, and that’s okay. If you're not completely satisfied, you are welcome to send your item back for a refund or exchange within 14 days of the delivery date.

Returns can be mailed to:

P.O. Box 608

Canton, OK 73724

To be eligible for a return, items must be unworn, unwashed, and in the same condition in which you received them. All tags must still be attached, and items must be returned in their original packaging when possible. Items that show signs of wear, damage, or odor (including smoke or perfume) may not qualify for a refund.

Once we receive your return, please allow 3–5 business days for processing. Refunds will be issued to the original form of payment. You will receive a confirmation email once your return has been completed.

Return shipping costs are the responsibility of the customer unless the return is due to a damaged or incorrect item. We recommend using a trackable shipping method to ensure your package arrives safely.

Final sale items, doorbusters, clearance, and seasonal merchandise may not be returned or exchanged.

Still have questions? We’re happy to help! You can always reach out to us via email or send us a message on social media — we’re here for you!

Thank you for shopping with us and supporting our small business. We appreciate you more than you know!